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To view Jira data in Swarmia, you must first assign the appropriate Jira issues to your team.
On the settings page, navigate to the 'Issues' tab under Team Settings. Ensure your team is selected from the drop-down.
Next, use the rule builder to assign what work coming from Jira belongs to your team. There are a variety of data options that can be pulled from Jira to assign ownership.
Once the appropriate Jira issues have been assigned to your team, we recommend checking out a few pages in Swarmia to ensure all of the work for your team is pulling in correctly.
Troubleshooting:
If your team's data does not appear to be showing in Swarmia correctly
- Reach out to one of your Swarmia admins and confirm that the necessary Jira projects are synced.
- Review the Organizational Issue Types and Status Mapping settings with the admin and make sure your team's use case is captured appropriately.
- Contact your CSM for additional help or shoot us a message at hello@swarmia.com.