Jira

Learn how to connect Jira to Swarmia.

Swarmia supports Jira Cloud, Jira Server, and Jira Data Center. You can connect Jira independently of your code hosting integrations.

Choose the installation method that matches your Jira setup:

• Jira Cloud: follow the steps below to install Swarmia from the Atlassian Marketplace

• Jira Cloud with limited project access: use API token setup

• Jira Server or Jira Data Center: use on-premise setup

Jira Cloud

• Start by ensuring you have Jira admin permissions

• Navigate to issue tracker settings in Swarmia and follow the installation guide

• Once installed, click the Configure link in the pop-up

In app's configuration, you need to click Finish installation, after this, the page should show "Swarmia is connected to your Jira site".

Note: Some browser security features might block you from finishing the installation. If you are logged in but still see a warning to log in, please check that ad-blockers or tracking protection systems (eg. on Firefox or Safari) are not blocking a request to swarmia.com.

You can also access the configuration page by navigating to Jira settings > Apps > Manage apps.

Once the Jira integration is installed, proceed to Jira configuration.

Updating Jira URL

Let us know at [e-mail] if you update your Atlassian (Jira) URL. We’ll need to update it on our end and re-sync your Jira integration. This ensures continuous data flow and prevents issues caused by outdated URL references.

There may be a brief delay before the updated Jira data appears in Swarmia. To minimize this, we recommend notifying us in advance so we can coordinate the update with you.

Multiple Jira instances

If your organization runs more than one Jira instance, you can connect them all to the same Swarmia organization. Swarmia combines the data, so every team shows up in the same views no matter which Jira they use.

To add a Jira Cloud instance, go to issue tracker settings and repeat the installation steps above.

To connect more than one Jira Server or Jira Data Center instance, reach out to your customer success manager or email [e-mail].